Question 1

What areas do you serve?

Accepted Answer

We serve the tri-state area for local work and coordinate long-distance and cross-country jobs nationwide.

Question 2

How do I get a quote?

Accepted Answer

Call or text (917) 566-6632, message us on Instagram @caldris, or use the quote form on this site. We respond fast.

Question 3

What are your hours?

Accepted Answer

Dispatch support runs 24/7. Moving is scheduled seven days a week — see our contact page for current hours.

Question 4

Is pricing really transparent?

Accepted Answer

Yes. You get a clear quote up front with no hidden fees and no day-of surprises. What we quote is what you pay.

Question 5

What percentage do you charge?

Accepted Answer

A simple, transparent percentage of the loads we book for you — with no hidden fees and no charge on loads you source yourself. Call for exact rates based on your equipment and lanes.

Question 6

Do you require a contract or force loads on me?

Accepted Answer

No forced dispatch, ever. You approve every load before it's booked, and we keep terms flexible. We earn your business load by load.

Question 7

What equipment types do you dispatch?

Accepted Answer

Dry van, reefer, flatbed, step deck, and hotshot. Tell us what you run and we'll match you with the freight that pays best for it.

Question 8

How quickly can I start getting loads?

Accepted Answer

Most owner-operators are onboarded and running loads within 24–48 hours of sending over their paperwork.

Question 9

Do you handle my invoicing and paperwork?

Accepted Answer

Yes. We assist with rate confirmations, BOLs, and invoicing so you spend less time on admin and more time driving.

Question 10

Do you handle both residential and commercial moves?

Accepted Answer

Yes — from studio apartments and family homes to office floors, retail, and warehouse relocations. We scale the crew and equipment to the job.

Question 11

Are my belongings insured during the move?

Accepted Answer

Yes. We use professional padding and wrapping and offer coverage options. Ask about protection plans when you request your quote.

Question 12

Do you offer packing services?

Accepted Answer

We do — full or partial packing with premium materials, plus custom crating for fragile and high-value items.

Question 13

How far in advance should I book?

Accepted Answer

Earlier is better for peak dates, but we regularly accommodate tight turnarounds. Call us and we'll do our best to fit your timeline.

Question 14

Do you move long distance?

Accepted Answer

Yes. We coordinate long-distance and cross-country relocations with the same care and communication as a local move.

Everything you need to know, in one place.

General

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Moving

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